Customer and Lead Generation Platform Setup

Customer and Lead Generation Platform Setup

Bold African Brand Builders
Pricing
Bold African Brand Builders


Pricing

Overview

MarketDirect.co.za (in partnership with One Vision Group digital agency) helps South African SMEs get more customer enquiries by setting up and improving their business presence on 10+ customer generation platforms.

These are online platforms where people look for service providers and ask for quotes. A customer may need a plumber, builder, cleaner, electrician, security company, accountant, IT support company, contractor or another type of service provider.

MarketDirect.co.za helps businesses appear more professional, explain their services clearly, reply faster, send better quotes and follow up properly.

What Is a Customer Generation Platform?

A Customer Generation Platform is an online place where customers look for businesses that can help them.

For example, a customer may say:

“I need someone to fix my roof.”

“I need a cleaning company.”

“I need a plumber.”

“I need a builder.”

“I need a security company.”

“I need someone to give me a quote.”

Your business can then receive the enquiry and respond to the customer.

Why This Service Is Important

Many South African SMEs are good at their work, but customers cannot find them online.

Some businesses are already listed online, but they do not get enough results because:

  • Their business profile is not clear

  • Their service description is too short

  • Their photos are missing

  • Their response is too slow

  • Their quotes do not look professional

  • They do not follow up with customers

  • They do not track enquiries properly

MarketDirect.co.za helps fix these problems.


Expected Customer Enquiries

Results are not guaranteed, but a properly set up business can receive an estimated:

5 to 50+ customer enquiries per month

The number of enquiries depends on:

  • The type of service offered

  • The area where the business operates

  • The price of the service

  • The business profile quality

  • Photos of previous work

  • Customer reviews

  • How fast the business replies

  • The number of platforms used

  • The client’s monthly budget

  • Whether the business follows up properly

Businesses that reply quickly usually have a better chance of winning customers.


Who This Service Is For

This service is suitable for South African SMEs that want more customers.

It is ideal for:

  • Builders

  • Plumbers

  • Electricians

  • Cleaners

  • Security companies

  • Garden services

  • Painters

  • Tilers

  • Roof repair companies

  • Renovation companies

  • Accountants

  • Tax practitioners

  • IT support companies

  • Website designers

  • Transport companies

  • Consultants

  • Contractors

  • Home repair businesses

  • Any business that sells a service


What MarketDirect.co.za Helps With

1. Business Setup on Customer Generation Platforms

MarketDirect.co.za helps place the client’s business on customer generation platforms so more people can find the business online.

This may include setting up or improving the business profile.


2. Business Profile Writing

MarketDirect.co.za writes a simple and clear business profile that explains:

  • Who the business is

  • What the business does

  • Where the business works

  • What services the business offers

  • Why customers should contact the business


3. Service Description Writing

MarketDirect.co.za helps explain the client’s services in simple words.

Example:

Instead of only saying:

“Construction”

The profile can say:

“We help with house building, renovations, plastering, painting, paving, tiling and small building repairs.”

This helps customers understand exactly what the business does.


4. Professional Business Presentation

MarketDirect.co.za helps the business look more professional online.

This may include:

  • Clear business wording

  • Better service descriptions

  • Correct contact details

  • Service areas

  • Photos, where available

  • Simple customer messages

  • Call-to-action wording


5. WhatsApp Reply Messages

MarketDirect.co.za prepares WhatsApp messages the business can use when customers make enquiries.

Example:

“Hi, thank you for contacting us. Please send your location, the service you need, and photos if available. We will review and send feedback.”

This helps the business reply faster and look more professional.

6. Email Reply Messages

MarketDirect.co.za can prepare simple email messages for responding to customer enquiries.

This helps the business communicate clearly and professionally.

7. Quote Template

MarketDirect.co.za helps prepare a simple quote template that can be used when sending prices to customers.

A proper quote helps the customer understand:

  • What work will be done

  • What is included

  • What the price is

  • How payment works

  • How to accept the quote

8. Follow-Up Messages

Many customers do not accept immediately. They may need a reminder.

MarketDirect.co.za prepares follow-up messages that can be sent after a quote.

Example:

“Hi, I hope you are well. I am following up on the quote we sent. Please let us know if you would like us to proceed or if you have any questions.”


9. Lead Tracking

MarketDirect.co.za can help the client track enquiries using a simple lead tracking sheet.

The sheet can record:

  • Customer name

  • Customer phone number

  • Date of enquiry

  • Service needed

  • Platform source

  • Quote amount

  • Follow-up date

  • Status

  • Whether the job was won or lost

This helps the business see what is working.


10. Monthly Customer Support

For monthly clients, MarketDirect.co.za can help with ongoing support.

This may include:

  • Reviewing customer enquiries

  • Improving replies

  • Updating profiles

  • Improving service descriptions

  • Tracking leads

  • Helping with follow-ups

  • Giving monthly improvement advice


Pricing Comparison

Customer Generation Platform Package Comparison

Package 1: Basic Setup

R1,500 once-off

This package is good for small businesses that are starting out.

Includes:

  • Setup on up to 3 customer generation platforms

  • Simple business profile

  • Simple service description

  • WhatsApp enquiry reply message

  • Basic platform advice

Estimated enquiries:

5 to 10 enquiries per month

This depends on industry, area, response time and budget.

Platform fees, paid leads, adverts or credits are paid separately by the client.


Package 2: Growth Setup

R3,500 once-off

This package is good for businesses that want stronger exposure.

Includes:

  • Setup on up to 6 customer generation platforms

  • Better business profile

  • Up to 5 service descriptions

  • WhatsApp reply message

  • Email reply message

  • Simple quote template

  • Follow-up message

  • Lead tracking sheet

Estimated enquiries:

10 to 25 enquiries per month

This depends on industry, area, response time and budget.

Platform fees, paid leads, adverts or credits are paid separately by the client.


Package 3: Full Customer Support

R4,500 per month

This package is good for businesses that want monthly help.

Includes:

  • Support on up to 8 customer generation platforms

  • Monthly profile updates

  • Help with customer replies

  • Help with follow-ups

  • Lead tracking

  • Monthly improvement advice

Estimated enquiries:

20 to 40 enquiries per month

This depends on industry, area, response time and budget.

Platform fees, paid leads, adverts or credits are paid separately by the client.


Package 4: Business Growth Support

R7,500 per month

This package is good for SMEs that want wider business growth support.

Includes:

  • Support on 10+ customer generation platforms

  • Customer enquiry support

  • Tender opportunity support

  • Funding readiness support

  • Better quotes and proposals

  • Monthly business development support

  • Lead tracking and follow-up support

Estimated enquiries:

30 to 50+ enquiries per month

This depends on industry, area, response time and budget.

Platform fees, paid leads, adverts, credits, tender document fees or third-party costs are paid separately by the client.



Notes

Important Notes

MarketDirect.co.za does not guarantee that every enquiry will become a paying customer.

The service helps the business:

  • Be found by more customers

  • Look more professional

  • Explain services clearly

  • Reply faster

  • Send better quotes

  • Follow up properly

  • Track customer enquiries

  • Improve the chance of getting paid work

The client must pay separately for any platform fees, adverts, credits, subscriptions or paid leads.


What We Need From the Client

To start, the client must send:

  • Company name

  • Contact person name

  • WhatsApp number

  • Email address

  • Business location

  • Areas served

  • Services offered

  • Logo, if available

  • Photos of previous work, if available

  • Website link, if available

  • Social media links, if available

  • Company registration documents, if needed

  • Existing platform login details, if already registered

Short Website Description

MarketDirect.co.za helps South African SMEs get more customers by setting up their businesses on 10+ customer generation platforms.

We help with business profiles, service descriptions, WhatsApp replies, quote templates, follow-ups and lead tracking.

Estimated enquiries:

5 to 50+ per month

This depends on the service, area, response speed, profile quality and budget.

Pricing starts from R1,500 once-off.

Monthly support starts from R4,500 per month.

Ready to Get More Customer Enquiries?

MarketDirect helps South African SMEs get found online, look professional, reply faster, send better quotes and follow up properly.

Choose the Customer Generation Package that suits your business and let us help you build a simple system for getting more customer enquiries.

What to Send Us

To get started, send us:

  • Company name

  • Contact person

  • WhatsApp number

  • Email address

  • Business location

  • Areas served

  • Services offered

  • Logo, if available

  • Photos of previous work, if available

  • Website or social media links, if available

Info

Next Step

MarketDirect.co.za will review your information and recommend the best package for your business.

📲 WhatsApp us today click here
🌐 www.marketdirect.co.za
📞 087 537 3199
📧 sales@marketdirect.co.za

MarketDirect.co.za are experts in getting you new business!